History & Overview

BIZTRUST Handy Solutions provides a platform for companies and individuals to satisfy all their business needs with excellent quality and cost efficiency. It primarily offers facilities management services to perform non-core business activities on-behalf of clients and enable them to focus on their profit-generating activities without worrying about sub-standard results, additional expenses and time delays. The company offers a reliable outsourcing option and utilizes appropriate technology and expert know-how not only to deliver the best possible outcome but also to maintain a high level of customer trust.

The company acknowledges the difficulty of placing trust on third-party service providers wherein clients often have to work with multiple different contractors before finding the right one to realize their business objectives. This process is costly and discouraging. BIZTRUST addresses this gap by employing only highly-trained and skilled agents to work closely with clients, by setting up regional subsidiaries closer and more accessible to clients, and by diversifying its portfolio of products and services for a broader range. Its technical sales officers will deliver tailored services to its clients and prompt after-sales services to its clients.

BIZTRUST Handy Solutions primarily caters to institutional and commercial clients in Ghana, as well as in other West African sub-regions. In addition to general facilities management services, it also offers services in painting, plumbing, electrical, carpentry, roofing, cleaning, and supply of food items to schools, hospitals and hotels, among others. It specifically targets financial institutions such as banks and insurance companies, telecommunications companies, health institutions such as hospitals, educational institutions such as schools, and hotels, as well as high-net worth individuals.

The company forecasts a payback to its investment in 3 years, along with a positive net present value which indicates strong business potential.

Vission

BIZTRUST Handy Solutions LTD envisions becoming a household name for quality products and services by providing excellent and sustainable business solutions to its institutional and commercial clients.

Mission

BIZTRUST Handy Solutions LTD offers a reliable and cost-effective platform for getting things done. It brings superior value in terms of quality, time and cost to its clients in the West African sub-regions as well as substantial returns to its valued shareholders.

Business Objectives

Operational Objectives

In order to achieve its mission and vision, BIZTRUST Handy Solutions Ltd outlined the following corporate goals:

• To build a sustainable marketplace for its business where it can achieve market leadership
• To transfer the risk of default by subscribing to an insurance policy
• To specialize in facilities management services for both industrial and residential establishments
• To conduct continuous research within its markets and industry to ensure an unparalleled level of service, quality, professionalism and customer satisfaction
• To equip the business and its team with the latest in technology and tools to maintain a high level of competitiveness in the industry

Strategic Objectives

Within its first five years of operations, BIZTRUST Handy Solutions Ltd intends to achieve at least 90% of its outlined projects below:

• To develop a strong commercial presence across the West African sub-regions
• To achieve the capabilities and capacities to bring quality products and services to the
door steps of its clients in Ghana
• To grow its human capital through training and competitive incentives
• To integrate customer intimacy as among its core values
• To become known as “quality services managers” among its clients
• To impart strong confidence to its clients such that they can focus on their primary business and allot non-core operations and associated services to the company’s specialists